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South Africa South African Regional Site

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WASPA & Spam
W.A.S.P.A.
The cellular industry in South Africa is regulated by WASPA. (Wireless Application Service Providers' Association)

If you have received unsolicited SMS or MMS Spam, you can report it directly to WASPA who will investigate your query.

To register a Spam complaint, please click here.

Prohibited times for direct marketing
The WASPA Code of Conduct (Sec. 16.8) states:

Unless a consumer has expressly or implicitly requested or agreed otherwise, a member may not engage in any direct marketing directed to a consumer on:

  • Sundays, public holidays contemplated in the Public Holidays Act, 1994;
  • Saturdays before 09:00 and after 13:00; and
  • all other days between the hours of 20:00 and 08:00 the following day.

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